Link: Still waiting
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if you're bored, you're not paying attention
Link: Still waiting
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Link: What’s in a name
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Link: Two wrongs
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Link: Net backlash
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Link: Spinoff city
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Link: Slower and slower
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Corporate attitude: Customers stand in line, and wait on the company — not the other way around. “Personal” service means “the machine has recorded your account number.” Interactivity means “press 6 for more options.”… Read the rest
Link: Learning to surf
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Link: Forward-thinking company
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Link: Digital Darwinism?
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Link: Consumers, unite!
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