Creative Good’s Mark Hurst is publishing a Weblog at goodexperience.com, where he highlights current Web site usability and customer-experience stories. You can also download a copy of Creative Good’s useful and timely white paper here, the Holiday ’99 E-Commerce report, which critiques some prominent e-commerce sites and contains many practical tips on improving site usability.
Rough Drafts
Creative Good’s Mark Hurst is
Creative Good’s Mark Hurst is publishing a Weblog at goodexperience.com, where he highlights current Web site usability and customer-experience stories. You can also download a copy of Creative Good’s useful and timely white paper here, the Holiday ’99 E-Commerce report, which critiques some promine
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Self-portrait with eyes closed
How self-presentation works: We feel scribbly, off-center, full of flaws and missing pieces. But to others, we may seem pretty coherent.
4 min read
