Consumer e-commerce still sucks: Almost half of consumers surveyed have had trouble making online purchases. 28% of would-be transactions never close because of site problems. Namely: pages that take too long to download and sites that are too confusing to navigate.
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One response to “Consumer e-commerce still sucks: Almost”
If I want to buy something, I’ll go to a shopping mall, I don’t need the ‘net for that. The Internet’s value comes from free content and e-commerce is taking that away.