Rough Drafts

Online sales are pretty much on track, merchants report in a new IDC study: Most Web merchants to meet sales […]

In a survey of the top 100 e-commerce sites, the Electronic Privacy Information Center (EPIC) discovered that many of these

In the biggest domain sale yet, eCompanies bought the URL “business.com” for $7.5 million. Are they insane? Can an address

It’s a bit more than a week old, but if you missed this Thanksgiving week story on Amazon’s beleagered customer

Maybe there’s no such thing as a free PC any more? EMachines Will Purchase Free-PC; Pioneer Will Lose Its Independence

After several months of trying to force interoperability between its own MSN Messenger chat software and AOL Instant Messenger, Microsoft

YOUNG PEOPLE ARE THE FUTURE: 41% of American Internet users are buying things online — a third more than last

“Want to bet on the Net? Consider investing in radio stations,” this story suggests — pointing out that radio conglomerate

A U.S. Internet tax commission, which was charged by Congress with investigating the issue of taxing Internet access and e-commerce,

Creative Good’s Mark Hurst is publishing a Weblog at goodexperience.com, where he highlights current Web site usability and customer-experience stories.