The U.S. Postal Service is in fact working on an “e-post office box,” as I suggested last month. This article has few details about the proposed service (the explanation of how it will work is a little confused and the article doesn’t say when it will be available) but it does indicate the service will target businesses as well as consumers, and will include bill presentment and payment features.… Read the rest
Online merchants may be throwing away 25% of their business this holiday season, an Andersen report suggests. In the study, Andersen employees made 480 orders on 100 different e-commerce sites this month — and only 350 of those were completed. Web site crashes, buggy forms, and other problems familiar to Web surfers blocked transactions in the rest of the cases.… Read the rest
Online sales are pretty much on track, merchants report in a new IDC study:
Most Web merchants to meet sales forecasts (12/20/1999)
… Read the rest
In the biggest domain sale yet, eCompanies bought the URL “business.com” for $7.5 million. Are they insane? Can an address really be worth that much? In a word: Yes. But let’s see what eCompanies can make of it.
THE REGISTER: Big bucks URL is the business(.com)… Read the rest
It’s a bit more than a week old, but if you missed this Thanksgiving week story on Amazon’s beleagered customer service staff, you’re missing part of the total Amazon picture: Not every member of the Net economy is a dot com millionaire.… Read the rest