Still waiting 8/15/1999 / Dylan Link: Still waiting Link broken? Try the Wayback Machine. Share this:Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to email a link to a friend (Opens in new window)Click to print (Opens in new window)Like this:Like Loading... Related Published Work The Tweney Report Previous post What’s in a name Next post Web technology is no substitute for customer service