Video spam, anyone? Broadband may cause annoying side effects
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Published Work
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Even virtual companies ship real products and have real customers
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Rough Drafts
Billboard economy
If you’re in New York for Fall Internet World this week, don’t miss my presentation, “The Web in 2004: What
Published Work
Men and women: Online, we should be more than markets
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Web technology is no substitute for customer service
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Learning to spell the new economy (the "e"s have it)
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