Online merchants may be throwing away 25% of their business this holiday season, an Andersen report suggests. In the study, Andersen employees made 480 orders on 100 different e-commerce sites this month — and only 350 of those were completed. Web site crashes, buggy forms, and other problems familiar to Web surfers blocked transactions in the rest of the cases. If anything, the Andersen study problem *underestimates* the sales lost due to poor Web sites, since it doesn’t account for the times when would-be customers give up out of frustration, before the e-commerce site even has a site to crash.
Web bugs crash zip of online buying
Rough Drafts
Online merchants may be throwing
Online merchants may be throwing away 25% of their business this holiday season, an Andersen report suggests. In the study, Andersen employees made 480 orders on 100 different e-commerce sites this month — and only 350 of those were completed. Web site crashes, buggy forms, and other problems famili
Share
About the author
Comments
Fifth Sun
Fifth Sun: A New History of the Aztecs by Camilla Townsend Camilla Townsend has pulled off a remarkable magic trick in this book, reconstituting the Mexica empire with an amazing level of detail and sensitivity. It makes the Aztecs feel like a real people, with a vibrant and complex culture, instead
1 min read
The tree with the lights in it
Pilgrim at Tinker Creek by Annie Dillard My rating: 5 of 5 stars It took many months for me to finish reading this book, as I could only manage it in small doses. Dillard writes with an intensity level that starts around 7 or 8 and cranks up to 11 by the end of each […]
1 min read