Red Herring has a nice piece on the “unsung heroes of the Internet” — the ordinary working folks who make e-business happen through their decidedly un-virtual jobs. Profiled in the story are a DSL installer, a Webvan warehouse worker, a call center employee, and a manager at an Exodus data facility. Kudos to Red Herring for taking a moment to look at where the work is really getting done.
Unsung heroes of the Internet – 12/24/99