RealNetworks announced this week that it’s really, really sorry about its recent invasions of customers’ privacy — and that it’s working with privacy guarantor TRUSTe to implement a five-point privacy plan. The plan includes a third-party audit, appointing a “privacy officer” to RealNetworks’ staff, and making all customer information sharing strictly opt-in.

RealNetworks drafts new privacy plan
ZDNet News, November 8, 1999