Selected publications by Dylan Tweney.

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Articles selected: 2.

How to pick an e-commerce consultant
You need a new e-commerce strategy, but where do you begin? Start with this roundup of eight leading consulting companies. (Cnet, 2000-06-09)

Searching for customer service
Guide to outsourcing customer relationship management services, with profiles of 5 CRM service providers. (Cnet, 2000-09-11)

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